Team Members You Can Trust

How to find good team members… It’s a tricky task. Finding the right people who will take ownership of their position no matter what it is and do it to the best of their ability; they’re the people we’re looking for. So how do we find them?

The secret is to not hire people for what they know but for who they are! Personal integrity is a much greater asset than someone with a double degree. People with good integrity are generally willing to learn so they can be taught anything that is a short coming in their resume. Give yourself time to assess a person’s integrity in their interview. Perhaps have a couple of meetings before making a job offer to ensure you have the opportunity to effectively sound them out. In the interview, ask questions like:

  • Are you someone who admits when they have made a mistake? Give an example
  • Have you ever experienced disrespectful or illegal behaviour in the workplace? What did you do about it?
  • What skills would you need to develop to continually improve yourself?

Give them time to get talking and try and make the meeting as casual and relaxed as possible. It allows people to be themselves and let their true personality shine.

Purposeful Business

Do you have a direct plan and purpose for your business? Essentially the 4 purposes of any business are:

  1. Create new customers
  2. Make sure they keep coming back
  3. Turn those people into advocates
  4. Have fun doing what you do

How are you going at achieving each of these? Do you have KPI’s (Key Performance Indicators) to keep track of your performance in each area? Focusing on these points will ensure your business continues to move forward and improve.

No individual can exist without a purpose. It is the same for business. There needs to be a reason for being. If you are creating new customers and giving them an exceptional quality of product or service then they will keep coming back! You are adding positively to their life so they will in turn tell others about it! Hence your business will continue to expand and grow. But ultimately, if you have fun doing what you do, then everybody is better off!