The secret is to not hire people for what they know but for who they are! Personal integrity is a much greater asset than someone with a double degree. People with good integrity are generally willing to learn so they can be taught anything that is a short coming in their resume. Give yourself time to assess a person’s integrity in their interview. Perhaps have a couple of meetings before making a job offer to ensure you have the opportunity to effectively sound them out. In the interview, ask questions like:

• Are you someone who admits when they have made a mistake? Give an example
• Have you ever experienced disrespectful or illegal behaviour in the workplace? What did you do about it?
• What skills would you need to develop to continually improve yourself?

Give them time to get talking and try and make the meeting as casual and relaxed as possible. It allows people to be themselves and let their true personality shine.